A Technical and Information Blog for Microsoft Dynamics CRM 4.0 / SCOM 2007

SCOM 2007 – Refining Alert States ( critical , warning, information ). As we all might know information is power and on SCOM 2007 that could not be more true. In order for the application to run in its full potential, all the alerts generated within must be credible and well organized / refined according to the company needs, so the IT Teams can be always in guard for upcoming alerts and take the respective action, making the SCOM console always clean and without unnecessary or unwanted alerts. It is in this particular moment that the IT SCOM Administrators / Engineers enter in the “battlefield”. All SCOM Alerts can be divided and categorized in three types such as :     1 ) Critical ( Defined as Integer 2 )     2 ) Warning ( Defined as integer 1 )     3 ) Information ( Defined ...

In some posts ago, i had posted a model on which I was working on at that time. Since then the some changes were made in it in order to hold two company branches  to monitor specific local servers and local applications running exclusively on those servers.  This model is based in the structure of the same Trusted Domain. Additionally  the model was updated with a Disaster Recovery Site, of which was already planned some weeks ago however I did not had the time to update on the blog. The current model is as it follows below ( click over it to see full size ):   I am now upgrading the SCOM SP1 to R2 and starting a implementation of  Service Level Dashboard 2.0 to SCOM, in order to monitor SLA´s of the company and SLO´s defined by administration board. I will cover ...

Microsoft has made available for download Update Rollup 4 for Microsoft Dynamics CRM 4.0 on Thursday May 7, 2009. This package includes several accumulative hotfixes and updates for Dynamics CRM 4.0 Server, Microsoft Dynamics CRM for Microsoft Office Outlook, and Microsoft Dynamics CRM 4.0 E-mail Router.  It is also designed to work with versions of x86 processors and x64 as it includes both versions available. As before this Update will not require Update Rollup 1, Update Rollup 2 and Update Rollup 3 as they are not prerequisites for installing Update Rollup 4. Also the Update Rollup 4 client can be deployed before the server is upgraded to Update Rollup 4 and Update Rollup 4 can be uninstalled. The Update Rollup 4 is available for download here : Microsoft Download Center: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=0ddf8e83-5d9c-4fe7-9ae6-f2713a024071 For more information over this update i advice reading this official CRM blog team entry : link Best Regards, Paulo J. Mendes      

  After nearly one year of working with SCOM 2007 in design and implementation / configuration, i have decided to share my knowledge and perspective about the last SCOM design i have been working on.   In the scenario i am going to explain further, i have been asked to build a Large Enterprise SCOM implementation with redundancy for their IT Operations Team. For that purpose i have made the following infrastructure design below :                                             In this implementation design i have implemented the following arrangements :   1X : Root Management Server 1X : Management Server 1X : IIS Server with SCOM Web Services ( Web Console ) 1X : SQL 2005 with SCOM Reporting Server with Reporting WebServices 2X : SQL 2005 Enterprise 64 bits Cluster with Failover - Passive / Active.   The infrastructure design provides the redundancy and requisites asked in the initial sketch. Also i have divided the ...

On this post i am going to cover a scenario in how to redeploy SQL SERVER 2005 and CRM Databases on CRM Dynamics 4.0. For this scenario i am going to use the following CRM Dynamics 4.0 Enterprise deployment :   1X Application and Plataform Role Server named ZEUS 1X CRM Email Router on Exchange Server named ATHENA 1X SQL Server ( Reporting Services ) named REPOR 1X Testing SQL 2005 Enterprise Server - named ZOUN 1X Production SQL 2005 Enterprise Server ( Cluster ) - named ZELDA   The objective is to move the current CRM SQL deployment and databases from the test environment (ZOUN) to the production environment (ZELDA).   1 ) As a first step we are going to login into the Testing SQL 2005 Enterprise Server and perform the following Tasks :                1.1 ) Firstly we will need to perform a backup of the CRM databases ...

With the Release of Microsoft Dynamics CRM 4.0 several editions of the product were offered such as : Microsoft Dynamics CRM 4.0 Workgroup : This edition is limited to five, or fewer, users. It can be installed on Microsoft Windows Small Business Server 2003 R2 Enterprise Edition, any of the supported Windows Server 2003 editions, or Windows Server 2008 Microsoft Dynamics CRM 4.0 Professional : This edition has no user limit and is limited to a single organization, but Microsoft Dynamics CRM 4.0 Professional can be installed on more than one computer in the same deployment. Microsoft Dynamics CRM 4.0 Enterprise : There is no user limit for this edition. Additional features include support for multiple organizations, multiple server instances, and role-based service installation. Role-based services let you increase performance by installing component services on different computers. This three versions gave us, ...

  Microsoft has made available for download Update Rollup 3 for Microsoft Dynamics CRM 4.0 on Thursday March 12, 2009. This package includes several accumulative hotfixes and updates for Dynamics CRM 4.0 Server, Microsoft Dynamics CRM for Microsoft Office Outlook, and Microsoft Dynamics CRM 4.0 E-mail Router.  It is also designed to work with versions of x86 processors and x64 as it includes both versions available. As requisites this new Update Rollup 3 will not see a “need basis” for the previous Update Rollup 1 and 2 , since this latest package includes all the fixes that were brought on its predecessors ( Update Rollup 1 & 2 ). In addition Microsoft also explained how to avoid a required reboot when installing a patch for the CRM Outlook Client as it follows below : “Before starting the update process, go to Options from the CRM menu. On the “General” tab, uncheck the bottom checkbox ...